01. Order Processing
Orders are processed after successful payment confirmation.
We generally aim to process and dispatch orders within 2–5 business days.
During sales, promotions, weekends, public holidays or periods of high order volume, processing may take additional time.
02. Shipping & Delivery
Once your order has been dispatched, it will be handed over to our selected delivery partner.
Estimated delivery time may vary depending on your delivery location, courier availability and other circumstances.
Delivery timelines are generally:
Metro & Major Cities: 3–7 business days
Other Locations: 5–10 business days
Remote Areas: Delivery may take additional time.
These are estimated delivery timelines and are not guaranteed.
03. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
The applicable shipping charge may vary depending on the delivery location, order value and shipping method.
04. Order Tracking
After your order has been dispatched, tracking information may be shared with you through your registered email address, phone number or other available communication method.
You can use the tracking details provided to check the status of your shipment.
05. Delivery Address
Please ensure that your shipping address, phone number and other delivery details are correct before placing your order.
MR.1989 is not responsible for delivery delays or additional charges caused by an incorrect or incomplete address provided by the customer.
06. Delayed Deliveries
Although we work with reliable delivery partners, unexpected delays may occur due to:
- Weather conditions
- Public holidays
- Courier operational issues
- Natural events
- Transportation disruptions
- Incorrect or incomplete address details
- Other circumstances beyond our control
We appreciate your patience in such situations.
07. Damaged Package
If your package appears damaged, opened or tampered with at the time of delivery, please contact us as soon as possible.
Where possible, please take photographs or videos of the package and product condition to help us investigate the issue.
08. Incorrect or Missing Products
If you receive an incorrect, damaged or missing product, please contact our customer support team promptly with your order details and relevant photographs/videos.
We will review the issue and provide an appropriate resolution according to our Refund & Returns Policy.
09. International Shipping
Currently, shipping availability may vary depending on the destination.
If international shipping is offered for your location, any applicable shipping charges, customs duties, taxes or import charges may be the customer’s responsibility unless otherwise stated at checkout.
10. Contact Us
For questions regarding your order, shipping or delivery, please contact our support team through our Contact Us page.
MR. 1989 Premium Leather’s
Premium Wallets • Shoes • Slippers • Belts • Bags
Last Updated: August 2026